A practical path for software download, driver checks, login and first device connection.
Start from the download center and choose the correct desktop or mobile package for your environment.
Connect the machine by USB and confirm the operating system can see the correct serial device.
Use the provided account, connect the correct COM port and run a short writing test.
Continue with mobile pairing if your team also uses phone-side control.
Open guideIf the machine does not connect or the writing test fails, continue with common checks.
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